Appalachian Underwriters, Inc.

  • Job Openings

  • Customer Service Representative Columbia, South Carolina
    Role and Responsibilities: Ability to analyze detailed information regarding customer invoices, payment and policy status questions Deal directly with customers either by telephone, electronically or written correspondence Respond promptly to customer inquiries and maintain confidentiality Handle and resolve customer complaints Direct requests and unresolved issues to the designated resource Keep records of customer interactions and transactions Record details of inquireis, comments, complaints...
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